3 Ways SERVPRO Helps Insurance Adjusters and Their Clients

8/31/2022 (Permalink)

SERVPRO's professionals take pride in their customer service.

SERVPRO Offers Three Ways to Assist Insurance Adjusters and Their Clients

The restoration experts at SERVPRO are committed to satisfying their customers. Local and national professionals work as a team to help manage the disaster recovery process, from restoring damaged property to working with an insurance adjuster. While the company's headquarters builds and maintains relationships with insurance companies, it is the local representative that will assist onsite in Prescott, WI. Here are three ways that these experts aid adjusters and their clients.

1. Arrive Quickly To Begin Helping
First, this franchise understands that when an accident or natural disaster damages a business, the owners want and need assistance as soon as possible. The company has over 1,900 locations across the United States and Canada, which enables its restoration professionals to arrive at a disaster site in under four hours. Additionally, this time frame holds day or night because these professionals are available to respond 24 hours a day, every day of the year.

2. Inventory for Information
Once on the scene, professional cleanup workers immediately address emergency issues, such as shutting off water and gas lines. After deeming the site stable, the restoration crew works its way through the property and carefully makes a list of every item, noting the degree of damage. In addition, SERVPRO’s employees will photograph expensive items. These photographs of the inventory will help insurance adjusters determine how much their clients will receive for the losses.

3. Pretest To Reduce Insurance Claim Issues
SERVPRO’s restoration philosophy includes pretesting, which asserts that it is better to restore than replace because repairing damaged goods is usually less expensive than buying new ones. After pretesting, SERVPRO’s local representative can work with the adjuster and its client to save money for everyone involved.
SERVPRO's professionals take pride in their customer service. Helping insurance adjusters make their clients whole again is just one way that these franchises contribute to their communities.