What our Customers say...


Steve and his team are great! Noah lead the project on the ground and was great to work with. They always checked to make sure we were available before coming over. The talked through the process and made sure we understood what was going to happen. Not a service you want to use more than once, but would recommend to anyone in the area that needs quick, professional mitigation/cleaning service.

They were very thorough going through our things with us before they starting cleaning up and sanitizing our basement. They even cleaned up the sheetrock dust and particles that got on our main floor when they were tearing out the affected walls. Very professional, if I ever needed help with this sort of thing again I would call them first, 100 percent. 

Yes. Absolutely. I have partnered with them as they are now cleaning plastic totes for the company I work for. Absolutely incredible job they have done and continue to do, wow. Super awesome work... proud!

Within 10 minutes of the phone call to my insurance company reporting the fire at my little house, SERVPRO was on the phone setting up an appointment with me. Their team arrived the next morning and told me from that point on I had nothing to worry about. They dug in and took care of everything. SERVPRO took pictures and documented every bit of damage, submitting it to me for my approval and turning it into my insurance company. They carefully packed everything that would be cleaned. They emptied the entire house. They told me that if I needed anything to be sure to call. And when everything was cleaned an entire crew brought it to me at my new place. The whole process was seamless. And SERVPRO made that happen for me. I can't thank them enough.

We recently had our duct work cleaned and the staff, experience and service was incredible. They were efficient with their time and they addressed everything we asked. We have also had our carpets professionally cleaned and we have been very pleased with the results. We will continue to recommend SERVPRO of The St Croix Valley to all!

As a realtor, oftentimes I need repairs and cleanup done in a hurry. Recently, a client discovered mold in their garage just days before closing. We needed mold mitigation done quickly. They arrived the next day to give an estimate. By the end of the day, they had a team on the scene treating the problem. SERVPRO was able to quickly remove and replace drywall, insulation, and framework. Their work was excellent. I highly recommend them to anyone with cleaning needs.

Technicians were professional and kept me up to date.  

Highly recommend this company. If your like me and struggling with a home issue, call SERVPRO. They come quick, make it simple and their honest!

These guys have been fantastic. So responsive, so helpful. They have taken care of everything, and done everything a smile. So thankful that they were there when I needed help!  

Our company worked with Steve at SERVPRO and he came out and looked at our VCT flooring that needed stripping and waxing. After his assessment we hired the company to come complete the project. They came last week and did an excellent job. We will defiantly be using them again and highly recommend them for sure!

This company and Employees are the BEST! I took a new position as a property manager for 40 units. One of those units had a hoarder, the worst I’ve ever seen! 2 cats & a dog that had not been outside for probably a year. Steve came out to the property and continued to work with me through the entire process of eliminating everything in the unit little by little to try and save money. The entire unit had to be demoed including the new appliances. It was bad and the employees had to wear masks & protective clothing. They worked until the smell of animal feces & ammonia were gone completely . I’m truly amazed at how well this unit turned out Thanks to SERVPRO! I would highly recommend SERVPRO to anyone! I’m so impressed with their service that I’ve hired them to strip, wax and buff some flooring in another unit. Call them and you will be satisfied with the work.

On site quickly, saved a lot from further damage.

I appreciated the honesty regarding 'need' for equipment, especially as we were a self pay. Friendly staff.

Steve, Jared & Mike were all helpful & courteous. Steve took extra pains to keep us informed of the time table for the work & went above & beyond to put everything in order. Chris Lick coordinated well with our insurance adjuster & came right over to assess the job.

Amazing service and quality of work. I had many companies give me the run around but when SERVPRO of Hudson came, they cleaned up the mess perfectly, found my issue and even helped me solve the issue. I would highly recommend them.

Thank you for helping me today with the ice dam question!

Thanks for your service and a dry basement

Wanted to say thank you to all you amazing people that have helped us so much! WE ARE SO THANKFUL FOR YOU ALL!!

"Thank you...I really appreciate the response...and the great customer service. You guys have been amazing!"

I appreciated the honesty regarding "need" for equipment, especially as we were self pay. Friendly staff.

"Thank you for helping us with our septic back up problem. You are all very nice and professional.

[SERVPRO's] staff were very helpful and did this neatly and efficiently!

They were on site quickly and saved a lot from further damage.

Steve, Jared & Mike were all helpful & courteous. Steve took extra pains to keep us informed of the time table for the work & went above & beyond to put everything in order. Chris Lick coordinated well with our insurance adjuster & came right over to assess the job.

I would have never have trusted a franchise but, I learned my lesson. Thank you!

SERVPRO's crew showed up and withing minutes they were extracting water from our basement and moving our furniture. My husband and I felt confident that they would take care of our things while we went about the rest of our day. We are so very thankful for their steadfastness and professionalism.

Will has been just so wonderful. You should keep him forever and ever.

Thanks for your help and for being able to get started right away! We appreciate it!

Thank you for all your doing, Gabe. I appreciate the quality of SERVPRO and you so much.

I couldn't believe how fast they came and began drying our my basement. They were super efficient, extremely friendly and professional. They kept me informed daily of the progress and were just awesome to work with!

SERVPRO was very helpful and worked hard to get my odor problem solved.  I would call them again for any help I need. 

Thank you so much for all your help! Everyone was so great and made a mess super easy!

This was a challenging water event and renovation even with the challenges SERVPRO made this experience tolerable and I am thankful for their support and advocacy.  I would highly recommend SERVPRO of St. Croix Valley in any situation. 

The gentlemen that were at my home were wonderful. I don't have enough good things to say - my fears were alleviated, they explained best practice in carpet care after flooding.  It felt like they cared if this restoration for me was successful!

Everyone was polite, and attentive to my needs.  I am extremely impressed with how professional everyone was. 

Thank you so much!  Your crew was so professional, polite, and did a fantastic job. You made moving into our son's new home a breeze!  We appreciate the hard work your crew completed and will highly recommend you! You will always be first on our list when anything needs to be done. 

Thank you to Chris and everyone at SERVPRO for being so patient with me and for doing such a wonderful job.  I will definitely refer people to SERVPRO. 

Your team of workers are the most polite people I have ever worked with.  And they do a good job too.  Thank you!

I've been in construction for 24 years - never seen such prompt and quality work - EVER.

They conducted themselves in such a professional manner that was great working with them to complete the job in a timely manner. Thank you very much and look forward to working with you and your crew again on other projects.

I am blown away by their professionalism. They were upbeat. They were efficient. They were amazing! They did such a good job on my carpet. I can't thank you enough. I will definitely by using SERVPRO again!

I was and am very impressed with the cleanup process...quickness and compassion.

You all are very, very efficient, competent, and productive. How great to have a company like yours to clean up my water mess! Thanks a heap.

Answered calls promptly, was easy to work with. Thanks for all of your help Chris.

Excellent and timely service. Chris Lick was efficient and effective in getting water removed and preventing damage to the floors. His skills and expertise are of a high caliber.

Outstanding! Chris was great to work with and very receptive to our needs. Chris made this unpleasant experience a lot easier to get through.

They were great. Came in, took charge, and did an excellent job.

Very prompt - nice to work with - job completed promptly - well satisfied. Thank you!

Your Team was very efficient and helpful for which I am very grateful. Their courtesy and respect went a long way in helping to put my belongings and my life back in order. Thanks! Keep up the good work.

I had an excellent experience with SERVPRO. I have already recommended them to several others. Chris' teams are fantastic, reliable, and trustworthy from start to finish!

Great job to you all!!  You all have been great helping us get through this situation.  Thanks to the boss for coming over on a Friday and finishing things up!

Your staff was onsite on a Friday evening within 90 minutes.  How could I ask for better than that?  Linda is great on the phone; very calming, professional, efficient.  From start to finish, SERVPRO personnel were extremely helpful, professional, and polite.  Jared and Wade instilled confidence the minute they arrived and I knew things would be taken care of.  The fact that you call when entering my home and leaving my home (using a garage code) is a real bonus so no extra time away from my job was necessary.  This is Jared's second job at my address - super guy; explains process well and fields my dumb questions with a smile.  Give him a raise.